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Comparison

Custom Box Inserts

The insert is the component that actually protects the vial. The box protects the insert, and the shipper protects the box — but the thing holding the glass still is the insert, and it is where most packaging failures originate.

This page compares the three technologies directly on the things that decide between them: what they cost, what they protect against, how fast they load, and what happens to them at end of life.

Three technologies at a glance

  • Die-cut paperboardHolds by geometry — a punched hole with relief tabs, on a folded deck. Cheapest, ships flat, recycles with the carton, does not absorb impact.
  • EVA foamHolds by interference — a cavity cut slightly smaller than the vial. Absorbs impact, tolerates repeated removal, costs several times paperboard, is not paper.
  • Formed trayHolds by moulded pocket. Identical every time, machine-loadable, needs vial-specific tooling that is fixed cost regardless of quantity.

A fourth option exists and is often overlooked: moulded pulp, which forms like plastic and recycles like paper. It is opaque, so it cannot be used where the product must be visible through the tray.

Cost, honestly

Rather than quote figures that would be misleading without a specification, here is how the three behave against each other.

  • At low volumePaperboard is cheapest by a wide margin. Tray tooling dominates the unit price on a short run, sometimes overwhelmingly.
  • At high volumeTray tooling amortises to almost nothing and trays can undercut foam. Paperboard stays cheapest on material.
  • LabourA one-piece foam block or tray is one placement per box. A partition grid has to be assembled, and a twenty-five cell grid takes disproportionately longer than a ten cell one.
  • FreightPaperboard ships flat. Foam and formed trays take real volume, which is a recurring cost worth modelling.

Tooling behaves very differently at low and high volume, and the crossover is worth modelling rather than assuming — the detail sits on the formed tray and blister page.

Protection compared

These are different kinds of protection and it is worth separating them.

  • Against vibrationAll three work, provided the fit is right. Vibration damage is a fit problem, not a material problem.
  • Against impactFoam by a clear margin. Paperboard locates but transmits; a tray sits between the two.
  • Against glass-on-glass contactAny of them, so long as there is a physical wall between cavities rather than just distance.
  • Against repeated removalFoam. Paperboard relief tabs widen with each cycle and eventually stop gripping.
  • Against inconsistent presentationFormed tray. Every pocket is identical, which is what a window box needs.

Structures we cut in paperboard

  • Raised platformA single blank folded into a deck with punched holes. The default single- and low-count insert.
  • Folded partitionsInterlocking strips forming a grid of cells, each vial walled on four sides.
  • Twin-wall partitionsDouble-thickness cells for heavier vials, which also stiffen the carton itself.
  • Wrap-around cradleA folded shape supporting a vial lying on its side, for flatter packs.
  • Laminated platformTwo bonded layers where a single sheet would flex.

Grain direction matters more on inserts than on cartons: a fold running across the grain cracks, and a fold running with it does not. It is one reason we cut inserts rather than adapting generic ones — the detail is on the packaging materials page.

Cavity shapes we cut in foam

  • Straight round cavityFor standard crimp-sealed vials.
  • Stepped cavityA wider mouth for the closure and a narrower body section below, giving grip without forcing the cap.
  • Syringe channelA long slot with a widened section at the plunger flange.
  • Ampoule cradleA curved trough for components with no flat base.
  • Finger reliefA scallop beside each cavity so vials lift out without tools.
  • Lid padA thin foam layer in the lid removing the last of the vertical movement.

Density, cavity depth and how the interference fit is set are covered in full on the EVA foam insert page.

Finger relief is the detail most often omitted and most often complained about. An insert the end user cannot unload easily has failed, however well it protects.

End of life

If recyclability is a requirement, this is the section that decides the specification.

  • PaperboardSame stream as the carton, provided it is uncoated or aqueous-coated rather than laminated.
  • Moulded pulpAlso paper. Formed protection without plastic, at the cost of transparency.
  • PET and RPET traysWidely accepted in plastic streams, but must be separated from the carton.
  • EVA foamNot paper and not widely recycled. It must be removed before the carton goes in a paper stream.

We will tell you exactly what a given build means for recycling rather than describing a pack as recyclable in general terms.

How to choose in under a minute

  • Box ships on its own?Foam.
  • Vial 10ml or heavier?Foam, or twin-wall paperboard if it travels inside a case.
  • Behind a window, or machine-loaded?Formed tray.
  • Must recycle in one stream?Paperboard or moulded pulp.
  • Opened repeatedly?Foam.
  • None of the above?Paperboard, and spend the saving on the printing.

Questions about this

Can one insert hold several different components?

Yes. A single foam block can carry a round vial cavity, a syringe channel and an ampoule cradle, each cut to its own item. Send us all of the components rather than the main one.

How do you decide foam density?

Against the vial weight and how often the pack is opened, then confirmed on a physical sample. A foam that suits a presentation box opened once would be frustrating on a pack opened weekly.

Do inserts arrive assembled?

Paperboard platforms and partitions arrive flat and are folded during packing. Foam arrives cut, loose or pre-fitted. Formed trays arrive nested.

Are partitions cheaper than a tray?

Cheaper to buy, more expensive to use. The crossover depends on your volume and labour cost, which is why we quote both against your actual quantity rather than recommending one in the abstract.

Why does my paperboard insert crack when folded?

Almost always grain direction. Board folds cleanly along the grain and cracks across it, and it is far worse in very dry conditions. We specify grain when cutting.

Can inserts be printed?

Paperboard inserts, yes — position numbering and short labels cost very little and are the clearest way to tell a user which cavity is which. Foam takes simple marking or a laminated top layer, not detailed artwork.

Do I need an insert at all?

For a glass vial, yes. Without one the vial slides and rotates, which chips glass, scuffs labels and can work a crimp seal loose. Void fill is not a substitute, because it moves too.

How do you test that an insert works?

Load a sample with your actual vials, close it, invert it, shake it, and check for movement marks inside the cavity. If it makes a noise the specification changes. For documented transit performance you would need an accredited laboratory testing your final packed configuration.

Send a vial, get a cut cavity back

Insert fit cannot be judged from a drawing. Post us a vial and tell us how the pack travels; we will cut a sample, seat it and send it back for you to shake.